This is why we’ve hit the limit with industrialization. Industrial IT assumes people are automatons performing specialist tasks in a repetitive fashion. That assumption is diametrically opposed to our business partners’ perceptions of IT as a source of innovation. An industrial approach that values specialization and repetitiveness implicitly stifles innovation, invention, initiative and leadership. It bleeds out creativity. I had a colleague tell me the other day that two people on a team he was working with would sit and stare at the wall until told exactly what to do. Once done, they’d go back to staring at the wall. That’s industrial IT in action, and it’s devoid of innovation.
This is why I never want to work in a big corporate IT setting again.